Windward Pavilion - qualia, Hamilton Island
Hamilton Island’s qualia has been awarded three 2014 TripAdvisor Traveller’s Choice Awards, including second for ‘Best in Romance’, joining the exclusive group of less than one per cent of properties listed on TripAdvisor who have received such an accolade.
In its 12th year, the Travellers’ Choice award winners were determined based on the reviews and opinions of millions of TripAdvisor travellers around the globe.
Matthew Taverner - qualia’s General Manager, said: ‘It’s an honour to receive such highly regarded awards based purely on our guest feedback. At qualia, creating an extraordinary guest experience is central to all that we do. Whether visiting to enjoy a luxurious getaway at our idyllic location or for a special event, such as Chiva-Som at qualia (11 – 14 April), Audi Hamilton Island Race Week (16 – 23 August) or the Australian Ballet’s ‘Pas de Deux in Paradise’ performance under the stars (31 October – 2 November), every guest is treated as a unique, highly valued individual.
One example of this action is Mr Taverner’s concerted effort to personally reply to every qualia related TripAdvisor comment: ‘I take enormous pleasure in reading the generous feedback our guests have taken the time to share with the TripAdvisor community. We are extremely grateful for this as it enables our team to continually refine our offerings and redouble our guest focus.
‘Whether it’s prior to, during or following their time with us; we at qualia are committed to offering an experience that is uniquely personal in style, authentically Australian and at parity with the highest international benchmarks. Having garnered over 20 awards in the past 12 months, including this latest TripAdvisor honour; we are proud and reassured that not only the industry, but our guests also believe we are consistently maintaining such standards and creating extraordinary lifelong memories of their time on Hamilton Island.
Nestled intimately at the gateway to the world-heritage listed Great Barrier Reef, the resort boasts 60 elegant one bedroom pavilions each with its own private sun deck or infinity-edged plunge pool. Each private pavilion is surrounded by Eucalypts and many with breathtaking views of the luminous Coral Sea. qualia’s world-class facilities include two bars and restaurants, two infinity-edged pools, a private dining room, fitness centre, library, boutique and Spa qualia, a multi-award winning sanctuary unto itself.
For more information visit: www.qualia.com.au.
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