The staff at qualia is truly at the top of their class. I cannot think of one person who did not ALWAYS go above and beyond. A few that stood out were Tegan, Chef, Lauren, Mason, Bridget, Eve, Baraka, Sam (sommelier), Leah (spa manager) and the head porter (I think his last name is Snowball, but can't remember his first name!). The moment you pull up to the gate at qualia it is pure relaxation. The grounds are impeccable, the pavilions are serene, the group spaces are inviting and the F&B is out of this world.