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Before You Arrive 

Before Your Arrive and What to Pack

Here’s all the down-to-earth advice you need for preparing for your visit to Hamilton Island: what to pack, confirmation requirements, arrival details, check-in and bookings on the island. 

- Before you arrive

Confirming your Booking

Airport and Marina transfers are included in your accommodation booking. Be sure to let us know your travel details, so we can be there to greet you on your arrival and transport you to your accommodation. Let us know

Hamilton Island iPhone App

Download the Hamilton Island iPhone App

Everything you need to know about Hamilton Island Guest services, facilities, activities, opening times and what's on. The Hamilton Island iPhone app is your personal concierge to everything there is to see and do during your Island holiday. Find out more...

Travel Insurance

Travel Insurance

Hamilton Island Holidays strongly recommends that all guests booked with us take out any necessary travel insurance for your holiday. Get an online quote and instant confirmation with Cover-More here.

Airport arrival - Before you arrive

Airport Arrival

When you arrive at Hamilton Island, you’ll be welcomed by a complimentary transfer to your accommodation. Hamilton Island’s transfer staff will be waiting for you outside the airport’s baggage collection area. If you’ve booked a holiday home on Hamilton Island, make your way to the check-in desk to receive the keys to your house and buggy.

Ferry arrival - Before you arrive

Ferry Arrival

Cruise Whitsundays ferries from the mainland arrive and depart from the Marina, in the heart of the Marina Village. The direct trip from Shute Harbour takes just 30 minutes. Excursion ferries also sail from the Marina for relaxing day trips to other Whitsunday Islands.

Accommodation Check-in - Before you arrive

Accommodation Check-In

Accommodation check-in time is 2pm. If you arrive earlier, it’s a good idea to pack a day bag with your swimming costume, sunscreen, a hat and perhaps a change of clothes, just in case your room isn’t ready. The Reef View Hotel has lockers, change rooms and shower facilities. You will be contacted when your room is ready, so head to the pool and get your holiday started.

What to pack - Before you arrive

What to Pack

Think seaside and outdoors when packing your bags for a Hamilton Island holiday. Swimwear is the most important item of clothing for many holidaymakers, and don’t forget to pack a sunhat, sunscreen, sandals and comfortable walking shoes. Towels are provided by your accommodation.

Late-afternoon breezes can make even tropical evenings cool, so dressing in layers is a good idea. Bring long-sleeved tops or shirts, and a lightweight jacket or cardigan.

Also remember to bring special sporting equipment such as golf clubs, your medical certificate if you are thinking of learning to scuba dive, and your Dive Certificate if more advanced diving is on your holiday agenda.

If you’re travelling with children, you’ll be pleased to know that cots and highchairs are provided free of charge – just let us know your requirements when you’re booking accommodation. You can hire strollers, books and toys through the Clownfish Club.

Book activities & restaurants - Before you arrive

Booking Activities and Restaurants

Don’t run the risk of missing out on your favourite activity or dining experience on Hamilton Island. Make the call and book ahead, to put your holiday plans in place.

Tours and activities, call the Tour Desk on +61 (0)7 4946 8305.

Restaurant bookings, ring the call centre on +61 (0)7 4946 9999 and ask to be put through to the restaurant of your choice or visit the restaurants pages for more information.

Clownfish Club and babysitting services, call +61 (0)7 4946 8941.

Book Hotels

Kids under 12 stay and eat free at participating <br/>restaurants. Conditions apply.

Book Holiday Homes

 Available on the App Store

Hamilton Island iPhone App

 Holiday Planner

Great Barrier Reef Adventure

4 nights including breakfast and a full day exploring the Great Barrier Reef from $1624 twin share. Learn more

Unlimited Golf Getaway

Package includes 4 nights accommodation and unlimited golf from $2116 twin share. Learn more

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