Time for a holiday? Before you arrive

By packing well and pre-booking your activities and restaurants, you can make the most of your time on Hamilton Island.

Before you arrive and what to bring

Planning your trip to Hamilton Island? Here are a few practical tips about what to pack, how to get here, and how to go about confirming various aspects of your holiday. 

Confirm your booking

Airport and marina transfers are included in most accommodation packages. Be sure to let us know your travel details, so we can be there to transport you to your accommodation.

Download the Hamilton Island app

This handy app includes everything you need to know about Hamilton Island’s guest services, facilities, activities, opening times and what's on. It’s your personal concierge to everything there is to see and do during your Island holiday, and we highly recommend downloading it before your visit.

Take out travel insurance

We strongly recommend that you take out travel insurance for your holiday. You can get an instant quote online with Cover-More.

Arriving by plane

Most accommodation packages include  complimentary transfers to your accommodation. Hamilton Island’s transfer staff will be waiting for you outside the airport’s baggage collection area. If you’ve booked a holiday home on Hamilton Island, make your way to the check-in desk to receive the keys to your house and buggy.

Arriving by ferry

Cruise Whitsundays ferries from the mainland arrive and depart from the marina, in the heart of the Marina Village. The direct trip from Shute Harbour takes just 30 minutes. Excursion ferries also sail from the marina for relaxing day trips to other Whitsunday Islands.

Checking-in to your accommodation

Your accommodation check-in time is 2pm. If you arrive earlier, it’s a good idea to pack a day bag with your swimming costume, sunscreen, a hat and perhaps a change of clothes, just in case your room isn’t ready. The Reef View Hotel has lockers, change rooms and shower facilities. You will be contacted when your room is ready, so why not head to the pool and get your holiday started?

What to bring

When it comes to packing, think seaside and outdoors. Swimwear is the most important item of clothing for many holidaymakers, and don’t forget to pack a sunhat, sunscreen, sandals and comfortable walking shoes. Towels are provided in most  accommodation.

Late-afternoon breezes can make even tropical evenings cool, so dressing in layers is a good idea. Bring long-sleeved tops or shirts, and a lightweight jacket or cardigan.

Also, remember to bring special sporting equipment such as golf clubs, your medical certificate if you are thinking of learning to scuba dive, and your dive certificate if more advanced diving is on your holiday agenda.
If you’re travelling with children, cots and highchairs are provided free of charge. Just let us know your requirements when you’re booking accommodation. You can hire strollers, books and toys through the Clownfish Club.

Booking activities and restaurants

So you don’t miss out on an activity or dining experience on the island, we highly recommend pre-booking as much as you can:

Tours and activities: call the Tour Desk on 07 4946 8305.
Restaurant bookings: ring the call centre on 07 4946 9999 and ask to be put through to the restaurant of your choice or visit the restaurants pages for more information.
Clownfish Club and babysitting services: call 07 4946 8941.