The villas were gorgeous. The mid-stay clean was a thoughtful touch and was greatly appreciated. The supplied toiletries, coffee, kitchen and laundry supplies were excellent. Wine and fruit on arrival was unexpected and helped create an even more positive first impression. We were collected from the airport by Ash who made our arrival seamless and instantly relaxing- the arrival alone would be a reason to return, especially with small children. We were incredibly impressed by all the staff we encountered- all were friendly, professional and happy to be working on Hamilton Island- it's clear that as an employer the Island is getting it right, and that directly translates to an improved experience for guests so well done there! Despite less than ideal weather we had a wonderful experience- especially when we discovered the Reef View pool was heated! My only suggestion would be to consider heating another pool- it was a shame to not be able to swim at the yacht club villa pool. Overall an excellent holiday that we look forward to repeating many times in the future.