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Booking Policy for Race Week Sailing Participants

Standard Race Week Terms and Conditions

21 – 28 August 2021

Deposit

  • A non-refundable deposit equivalent to 50% of the total booking value is required at the time of booking.
  • Full payment is required at the time of booking if booked within 45 days of travel.
  • The following credit card surcharges apply
    • for hotels: 3% Amex. Credit card fees are non-refundable.
    • for Holiday Homes: 3% Amex, 1.25% Visa/MasterCard. Credit card fees are non-refundable.

Final Payment

  • The balance of your accommodation must be paid no later than 45 days prior to your arrival.
  • The payment will be processed on the nominated credit card provided at the time of booking.
  • To pre-pay your final payment via an alternative method, please contact Hamilton Island Holidays on 1800 370 811.
  • The following credit card surcharges apply
    • for hotels: 3% Amex. Credit card fees are non-refundable.
    • for Holiday Homes: 3% Amex, 1.25% Visa/MasterCard. Credit card fees are non-refundable.

Cancellation

  • Cancellations and amendments received outside of 45 days prior to arrival will incur a cancellation fee equivalent to 50% of the total booking value.
  • Cancellations and amendments received within 45 days of arrival, ‘No Shows’ and/or ‘Early Departures’ will be subject to a cancellation fee of 100% of the total booking value.
  • Notice of any cancellation, amendment or reduction in reserved rooms must be provided in writing to Hamilton Island Holidays on vacations@hamiltonisland.com.au

COVID-19 booking conditions

  • If you have paid your final balance while borders are closed - if borders are still closed over your travel dates, the above Cancellation policy will apply. 
  • If you have paid your final balance while borders are open – if there is a sudden border closure after your final balance payment we will amend your travel dates without penalty for the same property.
  • If you have tested positive to COVID-19 in the 14 days prior to travel or are in self-isolation within 7 days of travel, we will amend your travel dates without penalty (written documentation is required) for the same property.
  • Credit card fees are non-refundable.

Race Week Sailing Participants Special Offer– Hotels

Reef View, Palm Bungalows and Beach Club

Travel Validity
This offer is available for travel between 12-30 August 2021.

Offer
20% off Reef View, Palm Bungalows and Beach Club during Race Week 2021 is for sailing participants only and is available to book up until 31 May 2021.

Deposit
50% of the total booking value is required at the time of booking. This deposit is refundable up until the Final Payment deadline which is 60 days prior to travel. Full payment is required at the time of booking if travel is within 60 days of arrival date. A 3% credit card fee applies to AMEX cards only. Fees are non-refundable.

Final Payment
The balance of your accommodation must be paid no later than 60 days prior to your arrival. The payment will be processed on the nominated credit card provided at the time of booking. To pre-pay your final payment via an alternative method, please contact Hamilton Island Holidays on 137 333.

Cancellation

  • Cancellations and amendments received outside of 60 days will not incur a cancellation fee.
  • Cancellations and amendments received within 60 days of arrival, ‘No Shows’ and/or ‘Early Departures’ will be subject to a cancellation fee of 100% of the total booking value.
  • Notice of any cancellation, amendment or reduction in reserved rooms must be provided in writing to Hamilton Island Holidays on vacations@hamiltonisland.com.au

COVID-19

  • If you have paid your final balance while borders are closed - if borders are still closed over your travel dates, the above Cancellation policy will apply.
  • If you have paid your final balance while borders are open – if there is a sudden border closure after your final balance payment;
    • for hotels we will amend your travel dates without penalty
    • for Holiday Homes we will amend your travel dates without penalty for the same property.
  • If you have tested positive to COVID-19 in the 14 days prior to travel or are in self-isolation within 7 days of travel, we will amend your travel dates without penalty (written documentation is required) for the same property.
  • Credit card fees are non-refundable.

Race Week Sailing Participants Special Offer– Holiday Homes

2 bedroom Standard and Superior Holiday Homes

Travel Validity
This offer is available for travel between 12-30 August 2021. A minimum night stay of 7 nights is required.

Offer
10% off 2 bedroom Standard and Superior Holiday Homes during Race Week 2021 is for sailing participants only and is available to book up until 31 May 2021.

Deposit
50% of the total booking value is required at the time of booking. This deposit is non-refundable. Full payment is required at the time of booking if travel is within 45 days of arrival date. Credit card fees apply and are non-refundable – AMEX 3%, Visa 1.25% and Mastercard 1.25%.

Final Payment
The balance of your accommodation must be paid no later than 45 days prior to your arrival. The payment will be processed on the nominated credit card provided at at the time of booking. To pre-pay your final payment via an alternative method, please contact Hamilton Island Holidays on 137 333.

Cancellation

  • Cancellations and amendments received outside of 45 days will not incur a cancellation fee.
  • Cancellations and amendments received within 45 days of arrival, ‘No Shows’ and/or ‘Early Departures’ will be subject to a cancellation fee of 100% of the total booking value.
  • Notice of any cancellation, amendment or reduction in reserved rooms must be provided in writing to Hamilton Island Holidays on vacations@hamiltonisland.com.au

COVID-19

  • If you have paid your final balance while borders are closed - if borders are still closed over your travel dates, the above Cancellation policy will apply.
  • If you have paid your final balance while borders are open – if there is a sudden border closure after your final balance payment;
    • for hotels we will amend your travel dates without penalty
    • for Holiday Homes we will amend your travel dates without penalty for the same property.
  • If you have tested positive to COVID-19 in the 14 days prior to travel or are in self-isolation within 7 days of travel, we will amend your travel dates without penalty (written documentation is required) for the same property.
  • Credit card fees are non-refundable.

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