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Privacy Policy 

Privacy policy

Hamilton Island considers the responsible use of personal information to be of vital importance. Hamilton Island is committed to respecting your privacy.

You can visit the Hamilton Island website without telling us who you are or revealing any personal information about yourself. However Hamilton Island does give you the option to tell us some of your personal information in order to receive further information. This information includes your name, e-mail address and country of residence.

Personally Identifiable Information: “Personally Identifiable Information” refers to information that lets us know the specifics of who you are and can be used to identify, contact or locate you. Personally Identifiable Information is requested when you register with us, make a booking or attempt to make a booking, correspond with us, or otherwise volunteer information. Personally Identifiable Information might include your name, mailing address, telephone number, mobile phone number, email address, and other identification and contact information. We may also collect certain financial information, like your credit card number; whenever we do so, we will attempt to provide a link to this Policy so that you can confirm how this information will be used. With this information, we can confirm your booking and better provide you with personalized services.

Non Personally Identifiable Information: “Non Personally Identifiable Information” refers to information that does not identify a specific individual by itself or in combination with other information. This information may be compiled and analyzed on both a personal and an aggregated basis. This information may include the website’s Uniform Resource Locator (“URL”) that you just came from, which URL you next go to, what browser you are using, and your Internet Protocol (“IP”) address. A URL is the global address of documents and other resources on the Internet. An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol (“TCP/IP”) network, such as the Internet. Networks use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the Internet, allowing Internet servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet, browse and shop.

Our primary goal in collecting information is to provide our visitors with a superior customized online experience. Among other things, we use customer contact information to confirm bookings, contact customers who have partially completed but not yet finished a booking and to send service emails, newsletters, and promotional emails on behalf of Hamilton Island. We may perform statistical analyses of aggregate or segmented customer behavior. This allows us to measure relative customer interest in the various areas of each of our Sites for product development purposes and to improve the design of our Sites. We may also use information to notify consumers about updates to our Sites, to complete user initiated transactions, to trace false orders and to contact consumers directly for marketing purposes. In addition, we may seek to update you or your recipients’ personal information in our records through third party services that provide updated names, emails, addresses, phone numbers, birth dates and other information. We may then use this acquired information to enhance our services or marketing efforts to you or your recipients.

You need to be aware of inherent risks associated with the transmission of information via the Internet. If you have concerns in this regard, Hamilton Island has other ways of obtaining and providing information. Normal mail, telephone and fax facilities are available.

If you have any questions or comments about our privacy practices, or would like to correct or update information provided to Hamilton Island via its website, please contact us by sending an e-mail to vacations@hamiltonisland.com.au

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