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Reef View Hotel Terms and Conditions 

Rates
The displayed from rate is based on the Saver Room Only rate, per night, twin share (two adults). Rates fluctuate based on selected dates and demand and are subject to availability.

All prices are quoted in AUD and include 10% GST. Rates are based on Single Share (one adult), Twin Share (two adults) or Family Share (two adults and two children 12 years or under staying in existing bedding). Not available in conjunction with other special offers or discounts. Not valid for conference or group bookings.

Travel Dates
1 April 2024 - 31 March 2025
Some dates may have additional minimum length of stay restrictions.

Rates will increase from 1 April 2025. 

Airfares

Not included

Exclusions

Cannot be used in conjunction with any other offer. Available to new bookings only. Not valid for Conference or Group bookings. Hamilton Island room nights cannot be purchased for the purpose of third party promotions and prizing.

Booking Credit Card Transaction Fees

Not applicable for Reef View Hotel, Palm Bungalows or Beach Club accommodation bookings made on the Hamilton Island website or via the Reservation call centre.

On Island Credit/Debit Card Transaction Fees

A non-refundable 1.25% surcharge applies for all ‘credit’ and ‘tap and go’ transactions made on the island via credit or debit card. Payments can be made fee free via EFTPOS by inserting your card and selecting a cheque and/or savings account at the terminal.

Nightly Deposit(excludes Festive Season)

  • A deposit equivalent to 20% of the total booking value is required at time of booking
  • This deposit is refundable up until 14 days prior to arrival date
  • Full payment is required at the time of booking if travel is within 7 days of arrival date

Nightly Final Balance(excludes Festive Season)

  • The final balance payment of your accommodation is required no later than 7 days prior to arrival date
  • Final balance payments are automatically processed on the nominated credit card provided at the time of booking 
  • Final balance payments not received by 7 days prior to arrival date may result in cancellation of the reservation
  • To pre-pay your final payment via an alternative method, please contact Hamilton Island Holidays on 1800 370 800

Nightly Cancellations and Amendments(excludes Festive Season)

  • Cancellations and amendments received outside 14 days of arrival date will not incur a cancellation fee
  • Cancellations and amendments received within 14-8 days of arrival date will be subject to a cancellation fee of 20% of the total booking value
  • Cancellations and amendments received within 7 days of arrival date, ‘No Shows’ and/or ‘Early Departures’ will be subject to a cancellation fee of 100% of the total booking value
  • Notice of any cancellation, amendment or reduction in reserved rooms must be provided in writing to Hamilton Island Holidays on vacations@hamiltonisland.com.au
    • Alternatively, if you have booked online via our website and have not yet reached your cancellation deadline, you may cancel online here.
    • If you have booked through a travel agent or Online Travel Agent, please contact them directly to make changes to your booking

'Saver' Deposit(excludes Festive Season)

  • A non-refundable deposit equivalent to 20% of the total booking value is required at the time of booking
  • Full payment is required at the time of booking if travel is within 7 days of arrival date

'Saver' Final Balance(excludes Festive Season)

  • The final balance payment of your accommodation must be paid no later than 7 days prior to arrival date
  • The final balance payment will be automatically processed on the nominated credit card provided at the time of booking
  • Final balance payments not received by 7 days prior to arrival date may result in cancellation of the reservation
  • To pre-pay your final balance payment via an alternative method, please contact Hamilton Island Holidays on 1800 370 800

'Saver' Cancellations and Amendments(excludes Festive Season)

  • Cancellations and amendments received outside of 7 days of arrival date will be subject to a cancellation fee of 20% of the total booking value
  • Cancellations and amendments received within 7 days of arrival date, ‘No Shows’ and/or ‘Early Departures’ will be subject to a cancellation fee of 100% of the total booking value
  • Notice of any cancellation, amendment or reduction in reserved rooms must be provided in writing to Hamilton Island Holidays on vacations@hamiltonisland.com.au

Festive Season Deposit20 December 2024 – 11 January 2025 inclusive

  • A non-refundable deposit equivalent to 20% of the total booking value is required at the time of booking
  • Full payment is required at the time of booking if booked after 31 October*

Festive Season Final Balance20 December 2024 – 11 January 2025 inclusive

  • The final balance payment of your accommodation is required by 31 October*
  • The final balance payment will be automatically processed on 31 October* on the nominated credit card provided at the time of booking
  • Final balance payments not received by 31 October may result in cancellation of the reservation
  • To pre-pay your final balance via an alternative method, please contact our Hamilton Island Holidays on 1800 370 800

Festive Season Cancellation and Amendments20 December 2024 – 11 January 2025 inclusive

  • Cancellations and amendments received on or prior to 31 October* will be subject to a cancellation fee of 20% of the total booking value
  • Cancellations and amendments received from 1 November* onwards will be subject to a cancellation fee of 100% of the total booking value, including ‘No Shows’ and/or ‘Early Departures’ 
  • Notice of any cancellation, amendment or reduction in reserved rooms must be provided in writing to Hamilton Island Holidays on vacations@hamiltonisland.com.au

Reef View Hotel General Terms

Hamilton Island General Terms

Privacy Policy

Hamilton Island Enterprises may collect personal information subject to their Privacy Policy. Hamilton Island Enterprises Privacy Policy is available at https://www.hamiltonisland.com.au/privacy-policy. Purchasers and guests are subject to these Terms and Conditions and consent to the use of their personal information in accordance with Hamilton Island Enterprises Privacy Policy.