Restaurants, buggies and activities are in high demand so it's important to plan and book ahead to avoid disappointment.
Restaurants
We strongly advise guests to pre-book their dining arrangements. To make a reservation you can Book a Restaurant Online, or explore the options on our Food & Wine page. Restaurant opening times may vary slightly depending on the week that you visit, please check our Weekly Restaurant/Café/Bar Schedule, or the Hamilton Island App.
Tours and Activities
Explore the options on our See & Do page. Booking information can be found on the individual activity pages.
Times and dates may vary slightly depending on the week that you visit. Please check the weekly schedule, or the Hamilton Island App, for upcoming opening hours.
Buggies
Buggies are currently in high demand, please click here to pre-book your buggy today prior to your arrival. (Subject to availability)
Hamilton Island also offers a complimentary Shuttle service. Simply hop on or off at any of the designated stops, and use the service as much or as little as you like.
Blue Shuttle route changes - 18 September to 18 October
From 18 September to 18 October, the Blue Shuttle will operate an updated route, with three additional stops along Acacia Drive and a new stop near the Ice Cream Parlour on Front Street.
The Blue Shuttle will continue to operate on its usual 40-minute loop. During this time, it will not stop at Reef View Hotel or Whitsunday Apartments. The closest Blue Shuttle stop for both properties will be Resort Centre.
Reef View Hotel and Whitsunday Apartments will continue to be serviced by the Green Shuttle every 10–12 minutes.
For the latest route information and live shuttle tracking during your stay, please download the Hamilton Island App.
If you’re staying at the Reef View Hotel, Palm Bungalows, The Sundays or any Holiday Home booked through Hamilton Island Holiday Homes, you can take advantage of our Kids Stay & Eat Free program.
Kids Stay Free: At participating accommodation, children 12 years and under stay free when sharing a room with parents and using existing bedding.
Kids Eat Free: Children 12 years and under can enjoy a complimentary meal from the kids’ menu participating restaurants when dining with an adult who has purchased a main meal. Maximum 2 kids per adult meal purchased.
Kids Stay & Eat Free is available only at participating Hamilton Island accommodation and venues and is subject to venue opening hours and availability. For full terms and conditions, please see the Kids Stay & Eat Free page.
To help everything run smoothly, please share your flight or ferry details ahead of your stay. This allows us to have your transfer ready and ensures the hotel team knows exactly when to expect you. Whether you’re arriving by air or sea, having these details in advance means your arrival on the island is seamless from the moment you land.
You can update your arrival information at any time before your stay via your pre-arrival email.
If you’re arriving before our 2pm check-in time, we recommend packing a small day bag so you can ease straight into island time. Swimmers, sunscreen, a hat and anything else you might want for a relaxed start will have you ready to head to the pool, explore the island or enjoy a leisurely lunch while we prepare your room. We’ll take care of the rest — your holiday starts as soon as you arrive.
Hamilton Island operates a cashless environment (unless legislated otherwise) and remains committed to providing convenient and secure payment options for our guests.
Should you prefer to make cash transactions, fee-free card payments can be made via EFTPOS (select ‘cheque’ or ‘savings’ and request this from staff). A 1.25% surcharge applies to credit and ‘tap and go’ transactions.
Pre-paid or top-up Mastercards are available at the Australia Post office on Hamilton Island’s Front Street. Cash deposits and withdrawals can also be facilitated through the Bank@Post service.
Conditions of your Stay:
Please note that Hamilton Island Holiday homes are to be used for holiday letting purposes only: weddings, parties or large gatherings are not permitted. Non-compliance with this policy may result in unregistered and registered guests being evicted from the property and fees may apply. To enquire about hosting an event or gathering in one of Hamilton Island’s event spaces, please contact our events team on our website here.
We recommend you take out Travel Insurance before your holiday. We can help you to organise an online quote with Cover-More.
The following island works have been confirmed to address maintenance requirements and product refurbishment.
- Reef View Hotel Maintenance Works - As part of the ongoing upkeep of Reef View Hotel, maintenance works will be undertaken from now until 31 March 2027. Intermittent noise may be experienced between 10.00am and 2.00pm, with occasional works occurring between 9.00am and 4.00pm. We appreciate your understanding while these works are completed.
- Beach Club - A light interior refresh will take place in select Beach Club shared areas between 9.00am and 4.00pm, with minor daytime noise and temporary layout adjustments expected.
- Beach Club Painting 25 - 27 November - As part of our ongoing maintenance program, painting works will be carried out in the Beach Club restaurant between 25 and 27 November 2026. The works will include repainting the restaurant ceiling and selected wall areas. There will be no noisy works; however, the painting activity will be visible during the day.
During this time, breakfast service will operate as normal each morning. Outdoor dining will remain available throughout the works. The indoor restaurant seating area will be unavailable between approximately 10.30 am and 5.00pm each day while the painting is being completed.
Your well-being and safety are of utmost importance to us during your stay on Hamilton Island. We have a number of Stay Well measures to ensure a safe and secure environment for our guests, employees and the local community.
- Allied Health Facility: Hamilton Island is equipped with an Allied Health facility, which provides a range of health support services. For more information about the health services provided please click here.
- Hamilton Island Pharmacy: The Hamilton Island Pharmacy is open from 8.30am – 6.00pm daily, catering to all your pharmacy needs. You can view the pharmacy website here.
- Ambulance: The Queensland Ambulance Service operates on Hamilton Island. In case of a medical emergency, please dial ‘000’.
- Sun Safety and Hydration: The Australian sun can be extremely harsh. We strongly advise practicing sun safety and staying well-hydrated during your visit to Hamilton Island. For additional information on health and well-being provided by Queensland Health, please click here.