Why book direct
Book direct with Hamilton Island to receive our Best Price Guarantee, earn Velocity Points, secure your accommodation instantly, and more. Booking directly with Hamilton Island can save you time, money and hassle.
A few reasons to book directly with us:
Best Price Guarantee
Have you found a better rate on our Hamilton Island accommodation? Call us on 1800 669 666 or email email@example.com and we will match the rate, guaranteed.
Please note, a formal quote of the rate must be provided specifying exact room type, prices in AUD including GST and all applicable booking fees. We can only match an offer if all booking terms and conditions are adhered to and package inclusions are equivalent. Dates must be available at the time of booking and the number of guests must be within the maximum capacity of the selected room type.
Online booking websites frequently feature Hamilton Island Hotels without having a direct affiliation with Hamilton Island. For such sites Hamilton Island Hotels have no control over payment, booking conditions, cancellations or rate changes, and therefore will also be unable to assist further in case of any dispute.
Hamilton Island distributes through the following Online Travel Agents only:
- Expedia Group
- Mr & Mrs Smith
- Qantas Hotels
- Discover Australia
- Travel online
- Luxury Escapes
- Leisurecom Group
Flexible cancellation policy
We appreciate that plans change and you may need to cancel or postpone your travel arrangements. Therefore, most of our rates have simple, no-hassle cancellation policies. Enjoy the convenience of contacting us directly for any changes or enquiries in regards to your booking.
Please note certain periods during the year are subject to stricter policies, please refer to the online booking engine, booking conditions page or contact our reservations team on 1800 669 666 for policies related to your specific travel dates.
Earn Velocity Points
Book directly on our website or by calling 1300 081 312 and earn up to 3 Velocity Frequent Flyer Points for every dollar you spend on your accommodation (conditions apply).
No fees for all major credit cards
No credit card fees for Visa, MasterCard, Union Pay International or AMEX when booking Reef View hotel, Palm Bungalows, Beach Club or qualia direct on www.hamiltonisland.com.au or www.qualia.com.au.
Secure your booking immediately with a 20% deposit only. There’s no need to pay in full until 7 days before you arrive. Festive Season and some special offer rates may attract a higher deposit. To find out more see our booking conditions.
Expert knowledge and service
We know Hamilton Island better than anyone, and can recommend accommodation and activities that are right for you.
Friends of the Island Membership
By booking direct you will be signed up for our Friends of the Island email mailing list which entitles you to exclusive offers and preferential rates on your next booking.
Union Pay International is accepted
Hamilton Island accepts UnionPay International credit cards when you book your holiday online or direct with our call centre. You can also settle your hotel account with your UnionPay card when you are on the island.
Additional Inclusions for Hamilton Island Guests
Kids Stay and Eat For Free
If you’re staying at the Reef View Hotel, Palm Bungalows, or any Holiday Home booked through Hamilton Island Holiday Homes, you can also take advantage of our Kids Stay & Eat Free offer!
Non-Motorised Beach Water Sports
Guests staying at qualia, Beach Club, Reef View Hotel, Palm Bungalows and Hamilton Island Holiday Homes have free access to a range of water activities including catamarans, kayaks, stand up paddleboards and snorkelling equipment. Simply present your room key at the Beach Sports Hut on Catseye Beach.
Complimentary transport around the Island
Hamilton Island guests will receive complimentary door-to-door transfers from the airport or marina to their hotel. Guests also have access to a free Island shuttle service, which operates every day from 7am till 11pm.
Complimentary use of the Hamilton Island gym, spa, sauna and tennis courts for hotel guests staying at Palm Bungalows, Reef View Hotel or Beach Club.
Free Wireless Internet
Hotel guests have access to free in room WiFi. In addition, all Hamilton Island guests have access to WiFi hotspots located around the Island including the airport.
Arrivals & Departure Lounge
To make the most of your Hamilton Island holiday we have the easily accessible Arrivals and Departures Lounge located next to the main foyer at the Reef View Hotel for the exclusive use of our guests.
Here you can easily store possessions in lockers, use the shower or bathroom facilities to freshen up or grab a complimentary beach towel for use around the Island.
These amenities allow you to enjoy your time on the Island when you might not have access to a room (either pre check-in or after check-out) and ensure you maximise experiencing all that the Island has to offer.
Exclusive Tour Desk Assistance
Hamilton Island has more than 60 activities to choose from, with sports, adventures, and experiences for every interest and energy level.
A complimentary tour desk is located at each hotel for exclusive use by guests. The helpful staff are there to advise and assist you to get the most out of you time on Hamilton Island. The ease of the tour desk location and seamless booking process will leave you with more time to be enjoying your holiday.
Baby’s First Holiday
We understand the mere thought of prepping, planning and packing all the things your baby might possibly need while you’re away can make your head hurt. But by booking with Hamilton Island has just the thing to help you travel light. With a selection of Convenience Shopping items for purchase and free of charge By Request items that can be ordered in advance and in room on your arrival, we can help save the extra worry when packing for your holiday.
Free Guest Activities
Hamilton Island offers a variety of free activities, suitable for guests of all ages. Make a splash at any of the three resort pools. Get competitive on Catseye Beach with a variety of games led by our Activities Team including the popular Kids Fun Zone. Challenge yourself to a round of Trivia or Family Feud, or if you’re looking for a more physical challenge, explore Hamilton Island by foot with a range of scenic walking trails. There’s also evening entertainment including Moonlight Movies or live music by the marina. For specific times and days, take a look at the weekly activity guide for all there is to see and do on Hamilton Island.