Electrical Network & Supply

Hamilton Island Enterprises (HIE) has invested over $15M to install a 22km-long, 10MW power cable to supply power to Hamilton Island, as well as Mount Roper, Stoney Beach and Long Island. The power cable means HIE can actually supply electricity back to Ergon Energy, the region’s electricity provider.

Hamilton Island also has a powerhouse which houses six diesel generators - producing 9MW. HIE invested $30M to upgrade the powerhouse, which ensures that the island continues to have electricity even during Ergon Energy power outages.

Electrical Connection for Residential Properties

If you are a resident, refer to the forms below to apply for electrical connection.

How to Apply for Connection to Existing Residential Properties

Please complete the form below:

  Owner/Tenant Utilities Connection Application Form

Once completed, please submit your form to utilities@hamiltonisland.com.au.

How to Apply for Connection to New Residential Developments

Applications for new developments must be in accordance with the HIE Electrical Distribution Network Policy:

  Connection to the HIE Electrical Distribution Network Policy

Once you have familiarised yourself with the policy, please complete the form below:

  Application Form for Electricity Supply

Then please submit your completed form to approvals@hamiltonisland.com.au.

Policies and Contracts

  Complaints Management Policy
  Customer Hardship Policy
  Energy Efficiency Tips
  Energy Retail Contract
  Tariff and Charges

Electrical Safety

In a life-threatening situation, call 000.
If there is a power outage or you are worried about electrical safety, please call 1300 657 844.

How to Contact Us