The following terms and conditions are specific to the Wedding Rate for guests attending a Hamilton Island Wedding and staying at the Reef View Hotel, Palm Bungalows, Beach Club or qualia.
Wedding Rate Eligibility
This Wedding Rate is valid for travel between 10 days before and 10 days after the wedding date and subject to availability.
How To Book
Book online using the buttons above or you can call Hamilton Island Holidays on 137 333
Wedding Rate Offer
Save up to 10% when staying 2-3 nights or up to 20% when staying 4+ nights at Reef View, Palm Bungalows or Beach Club.
Save up to 10% when staying 2 nights or more at qualia.
Discount applicable on room rate only (and breakfast if included in room rate).
Minimum Stay
A 2 night minimum stay applies for all bookings.
Stays may be subject to additional minimum night stays, booking dates or availability.
Blackout Dates
The Wedding Rate is not available over these dates:
- Hamilton Island Race Week 2022 (20-28 August 2021)
- Festive Season (21 December 2021 – 8 January 2022)
Further blackout dates may apply in addition to the above.
Offer Inclusions
Reef View Hotel & Palm Bungalows
- Nightly accommodation at the Reef View Hotel
- Return airport/marina transfers and use of Island Shuttle
- Use of catamarans, windsurfers, kayaks, stand up paddle boards and snorkelling equipment
- Use of gym, spa, sauna and tennis court hire
- Kids Stay and Eat Free - for kids 12 and under at participating restaurants only
- Access to Baby’s First Holiday request items – eg. Jogger Pram
- Free WiFi
- Earn 3 Velocity Points with every $1 spent on accommodation
Beach Club
- Nightly accommodation at Beach Club
- À la carte breakfast daily
- VIP return airport/marina to hotel transfers
- VIP point to point chauffeur service
- Use of catamarans, windsurfers, kayaks, stand up paddle boards and snorkelling equipment
- Use of the Beach Club lounge, pool and restaurant
- Use of gym, spa, sauna and tennis court hire
- Free WiFi
- Earn 3 Velocity Points with every $1 spent on accommodation
Note: Beach Club does not cater for guests under the age of 18 years. Maximum occupancy of 2 guests per room.
qualia
- Nightly accommodation at qualia
- A la carte breakfast daily at the Long Pavilion restaurant, qualia
- All non-alcoholic beverages at qualia - including soft drinks, juices, waters, tea and coffee (does not include blended beverages)
- Use of an electric golf buggy for duration of stay (drivers licence required)
- 24-hour chauffeur service around Hamilton Island
- VIP return Hamilton Island airport/marina transfers
- Use of non-motorised watercraft
- Use of the qualia gym, spa, sauna and access to tennis court hire
- Complimentary WiFi
- Earn 1 Velocity Points with every $1 spent on accommodation
Note: qualia does not cater for guests under the age of 16 years. Maximum occupancy of 2 guests per room.
Airfares
Not included
Exclusions
Cannot be used in conjunction with any other offer. Available to new bookings only. Not valid for Conference or Group bookings. Hamilton Island room nights cannot be purchased for the purpose of third party promotions and prizing.
Promotional Misprints
Hamilton Island Enterprises Limited (HIE) endeavours to ensure that all prices listed on their website are accurate and up-to-date. If we discover an error in the price of any offer you have booked, we will inform you as soon as possible and give you the option of cancelling it, or reconfirming the booking at the correct price (in the case of a price error). If we are unable to contact you, the booking will be treated as cancelled and if you have already paid you will receive a full refund.
Credit/Debit Card Transaction Fees
A 3% fee for AMEX only applies and is non-refundable. Not applicable for qualia bookings.
Deposit
- A deposit equivalent to 20% of the total booking value is required at time of booking
- This deposit is refundable up until 14 days prior to arrival date
- Full payment is required at the time of booking if travel is within 7 days of arrival date
- A 3% fee for AMEX only applies and is non-refundable. Not applicable for qualia bookings.
Final Balance
- The final balance of your accommodation is required no later than 7 days prior to arrival date
- Final balance payments are automatically processed on the nominated credit card provided at the time of booking
- Final balance payments not received by 7 days prior to arrival date may result in cancellation of the reservation
- To pre-pay your final payment via an alternative method, please contact Hamilton Island Holidays on 1800 370 800
- A 3% fee for AMEX only applies and is non-refundable
Cancellation
- Cancellations and amendments received outside of 14 days of arrival date will not incur a cancellation fee
- Cancellations and amendments received within 14-8 days of arrival date will be subject to a cancellation fee of 20% of the total booking value
- Cancellations and amendments received within 7 days of arrival date, ‘No Shows’ and/or ‘Early Departures’ will be subject to a cancellation fee of 100% of the total booking value
- Notice of any cancellation, amendment or reduction in reserved rooms must be provided in writing to Hamilton Island Holidays on vacations@hamiltonisland.com.au
- Alternatively, if you have booked online via our website and have not yet reached your cancellation deadline, you may cancel online here
- If you have booked through a travel agent or Online Travel Agent, please contact them directly to make changes to your booking
- AMEX fees are non-refundable. Not applicable for qualia bookings.
Our COVID-19 Terms and Conditions
Flexible Booking Policy in the event of COVID-19 illness
If you have booked direct with Hamilton Island, and you become unwell with COVID-19 or you are required to isolate as a close contact within 7 days prior to your arrival date, we will change your dates with no penalty right up until your arrival date. If you have booked through a travel agent, online travel agent such as Expedia or independent accommodation provider you will need to get in contact with them directly as they may have different terms and conditions.
If you need to change your travel dates for the above reasons, please call our Reservations team on 137 333 between 8.30am - 5.00pm Monday - Fridays or 9.00am – 3.00pm Saturdays. Please note: For Holiday Homes, any change to travel dates must be for the same property. Please note that written documentation of illness will need to be provided as evidence.
Flexible Booking Policy in the event of a Queensland border closure or intrastate restrictions
If you have booked a holiday direct with Hamilton Island, and your travel is impacted by an interstate Queensland border closure or intrastate travel restrictions, please see the below for our terms and conditions related to your travel. If you have booked through a travel agent, online travel agent such as Expedia or independent accommodation provider you will need to get in contact with them directly as they may have different terms and conditions.
If you live interstate:
- and have paid your final balance while the Queensland border is closed to your State, if the border closure remains in place over your travel dates, the Standard, Race Week or Festive Season Cancellation Policy will apply
- and have paid your final balance while the Queensland border is open to your State, if there is a sudden Queensland border closure after your final balance payment, we will amend your travel dates without penalty.
If you live in Queensland:
- and have paid your final balance while there are Queensland intrastate travel restrictions in place, if these travel restrictions remains in place over your travel dates, the Standard, Race Week or Festive Season Cancellation Policy will apply
- and have paid your final balance while there are no Queensland intrastate travel restrictions in place, if there is a sudden introduction of intrastate travel restrictions after your final balance payment, we will amend your travel dates without penalty.
Please check Queensland Health and your own State Health website to be certain of what Travel Restrictions apply to you.
Reservations held in credit
If you need to change your travel dates due to illness or border restrictions, you can do so without penalty. You have two options:
- If you know the exact dates you’d like to book, we can reserve those dates at time of rebooking (subject to availability)
- If you don’t know the exact dates you’d like to rebook, we can hold your booking in credit for up to 12 months for Hamilton Island Holiday Homes (dates can be changed for the same property only) or for up to three years for any of our Hamilton Island Hotels.
Please note, that whilst no penalty applies to change your booking, if your new travel dates fall into a new yearly rate period (rate periods renew 1 April every year), the overall price of your booking may increase according to the new room rates in that period.
General Terms
These are the general terms that apply to most Hamilton Island Hotels and Holiday Homes reservations. Every now and then a variation to these may be applicable to special packages or offers. We recommend that you always check the Room or Package inclusions on your Booking Confirmation email to be certain of any specific details that apply to your unique booking.
Hamilton Island minimum age requirement
All guests under the age of 18 must be accompanied by a responsible adult such as a parent, step-parent, guardian who has parental rights and responsibilities for the under 18 year old guest. If a guest is found to be a person under the age of 18 and is not accompanied by a responsible adult, Hamilton Island Enterprises Limited (HIE) may cancel the guest's booking and ask them to leave the island immediately, with the full booking amount being forfeited to HIE under this condition.
Arrival details
For any guest arriving to stay overnight on Hamilton Island, we need your Arrival Details as soon as you have them so that we can do our best to have your room ready on time. We will email you closer to your holiday to obtain these details or you can email us on vacations@hamiltonisland.com.au
Check-in / Check-out
Check-in is 2pm. Check-out is 10am.
We recommend you pack a change of clothes, swimmers, book, sunscreen and sunglasses in your hand luggage so that you can enjoy some pool or beach-time while you wait for your room to be ready.
Flight bookings with Hamilton Island Holidays
If your flights have been booked and paid for directly with the Hamilton Island Holidays, your flight itinerary and e-tickets will be attached to your first confirmation email. It is important that you check your flight itinerary details and spelling of all passenger names as soon as you receive your e-tickets. If any information is incorrect please email us as soon as possible on flights@hamiltonisland.com.au.
Flight e-tickets
Please print your e-tickets and put them in a safe place, ready to take with you to the airport. You may be required to present this document upon check-in and airport security checks. Should you misplace your tickets, please email flights@hamiltonisland.com.au and request new copies.
Flight cancellations and changes
Flights purchased are subject to the terms and conditions of the airline, including applicable fees and surcharges for any amendments or cancellations. If you need to make any changes to your flights, please email us as soon as possible on flights@hamiltonisland.com.au.
If you have booked flights directly with the airline you will need to contact them for any amendments or cancellations.
Virgin Australia Velocity Points
Virgin Australia Velocity Points are valid for some hotel accommodation bookings and only when booking directly with Hamilton Island Holidays – these conditions apply. www.hamiltonisland.com.au/velocity-partnership/terms
Regional Local Packages
If you have booked our Regional Locals Package including return ferry transfers, please refer to the information below.
- Two return ferry transfers from Port of Airlie with Cruise Whitsundays are included in the package.
- If your booking is for two or more adults, all adult ferry transfers are included in the total package rate (ie. extra charges for the additional adult ferry transfers are included in your total package price).
- If your booking is for one adult and one child, the ferry transfer for one child is included as part of your package.
- If your booking is for one adult and two children, you will be required to purchase an additional ferry transfer for the second child (or any additional children). Children 12 years and under stay and eat free on Hamilton Island, however Cruise Whitsundays operates privately and therefore only two ferry tickets are included in this package.
- To purchase additional tickets or to view the ferry timetable, please visit www.cruisewhitsundays.com.au.
Third party promotions and prizing
Hamilton Island room nights cannot be purchased for the purpose of third party promotions and prizing.
Travel Insurance
We recommend that you purchase travel insurance to cover cancellations, travel delays and other unforeseen incidents and accidents.
Room Rates
- Rates can be room-only or with breakfast included
- Rates are based on Single Share (one adult), Twin Share (two adults) or Family Share (two adults and two children 12 years or under staying in existing bedding)
- As long as the maximum room occupancy (see next section called Maximum Occupancy) is not exceeded, extra adults can be added at $60 per person per night in existing bedding or $45 per person per night in a rollaway bed. Additional adults need to be requested at the time of booking and rollaway beds are subject to availability
- Rates are quoted in AUD and include 10% GST
- Rates will increase from 1 April 2022.
Maximum Occupancy
- Garden View, Coral Sea View, Two Bedroom Terrace Suites rooms cater to a maximum of four (4) persons per room
- King Coral Sea View, Reef Suite and One Bedroom Terrace Suites cater to a maximum of two (2) persons per room
- Reef Family rooms and Presidential Suites cater to a maximum of six (6) persons per room
- All rooms can include children
- Cots are available on request for infants.
Age requirement
- Reef View hotel caters to guests of all ages, as long as any guest under the age of 18yrs is accompanied by an adult.
Kids Stay and Eat Free
- Is available to families staying at the Reef View hotel
- Stay Free – children 12 years and under can stay free in existing bedding
- Eat Free – children 12 years and under can eat free in participating restaurants, when dining with their parents and choosing from the kids’ menu
- Kids Eat free is for dine in only. (Takeaway/delivery or room service is not part of the program)
- Kids Eat free is only available when a minimum of one main adults’ meal is ordered.
Minimum Stay
- If booking on a regular nightly room rate, there is no minimum stay requirement at the Reef View hotel
- If you are booking during Festive Season, a 4 night minimum stay applies ONLY IF your booking includes the 31st December
- If you are booking on a special rate, package or offer, there will most likely have been a minimum stay requirement. Check your Booking Confirmation details for clarification.
Credit Card Fees
- A 3% fee for AMEX only applies and is non-refundable.
Room Rates
- Rates can be room-only or with breakfast included
- Rates are based on Single Share (one adult), Twin Share (two adults) or Family Share (two adults and two children 12 years or under staying in existing bedding)
- Rates are quoted in AUD and include 10% GST
- Rates will increase from 1 April 2022.
Maximum Occupancy
- Palm Bungalows cater to a maximum of two (2) adults OR two (2) adults & up to two (2) children (0-12 years) sharing a divan, with pull-out trundle bed, but cannot exceed four (4) guests in total.
- Cots are available on request for infants.
Age requirement
- Palm Bungalows cater to guests of all ages, as long as any guest under the age of 18yrs is accompanied by an adult.
Kids Stay and Eat Free
- Is available to families staying at Palm Bungalows
- Stay Free – children 12 years and under can stay free in existing bedding
- Eat Free – children 12 years and under can eat free in participating restaurants, when dining with their parents and choosing from the kids’ menu
- Kids Eat free is for dine in only. (Takeaway/delivery or room service is not part of the program)
- Kids Eat free is only available when a minimum of one main adults’ meal is ordered.
Minimum Stay
- If booking on a regular nightly room rate, there is no minimum stay requirement at the Palm Bungalows
- If you are booking during Festive Season, a 4 night minimum stay applies ONLY IF your booking includes the 31st December
- If you are booking on a special rate, package or offer, there will most likely have been a minimum stay requirement. Check your Booking Confirmation details for clarification.
Credit Card Fees
- A 3% fee for AMEX only applies and is non-refundable.
Room Rates
- Rates include a la carte breakfast daily
- Rates are based on Single Share (one adult) or Twin Share (two adults)
- Rates are quoted in AUD and include 10% GST
- Rates will increase from 1 April 2022.
Maximum Occupancy
- Beach Club caters to a maximum of two (2) adults in total
Age requirement
- Beach Club caters to guests 18yrs and over
Minimum Stay
- If booking on a regular nightly room rate, there is no minimum stay requirement at the Beach Club
- If you are booking during Festive Season, a 4 night minimum stay applies ONLY IF your booking includes the 31st December
- If you are booking on a special rate, package or offer, there will most likely have been a minimum stay requirement. Check your Booking Confirmation details for clarification.
Credit Card Fees
- A 3% fee for AMEX only applies and is non-refundable.